Recently, the Shanghai Municipal Commission of Economy and Informatization issued a notice announcing the results of the third-party evaluation of the service quality of Shanghai’s small and medium-sized enterprises (SMEs) for the year 2021. Shanghai Creative City Technology Development Co., Ltd. was awarded ‘Shanghai SME Service Organisation’. Shanghai Creative City Technology Development Co., Ltd. has won this award for many consecutive years since 2018, and was named Shanghai SME Overseas Centre (UK) by the Shanghai Municipal Commission of Economy and Informatization in 2019. A total of 271 organisations were awarded ‘Shanghai SME Service Organisations’, covering 10 categories such as science and technology innovation, entrepreneurship services, investment and financing services.

The Shanghai Municipal Commission of Economy and Informatization commissioned a third-party professional evaluation organisation to conduct a comprehensive and effective evaluation of the SME services provided by the service organisations in accordance with the overall requirements for the construction of the SME service system. The assessment follows the principles of comprehensiveness, systemicity, scientificity and operability. The assessment includes four dimensions, including organisational construction, service management, service effectiveness and service verification, as well as dozens of indicators, such as service capability, service process and service satisfaction. The assessment adopts various means, such as material assessment, material verification, questionnaire survey and the use of the Enterprise Service Cloud, to comprehensively evaluate the service situation of the service organisations. The assessment results have important reference, reference and guidance value for the business development of service organisations, which is an important guarantee for the development of SMEs.Shanghai Creative City Technology Development Co., Ltd. was founded in 2010 and is located in Shanghai Pudong Free Trade Zone. The company’s goal is to provide a service platform for Shanghai SMEs and help these companies to expand their overseas markets. Since 2010, the company has established international co-operation platforms in the field of innovation and design in Italy and the UK. On these platforms, the company has exchanged and co-operated with European politicians and businessmen, including Italy’s then Prime Minister Renzi and the UK’s Royal Business Ambassador John Sorrel, and has received high praise. The company has Sino-British and Sino-Italian innovation bases, which not only provide services for Shanghai SMEs to go to the European market, but also help European innovative companies to develop in China. The Sino-British Innovation Centre project was included in the United Nations Industrial Development Organization’s Global Network for Science, Technology and Innovation in 2017. The company’s ‘Creative Twin Cities’ brand provides a wide range of exchange and co-operation activities and services for Chinese and European companies.

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